Citus Kalix customer service: global reach, local expertise
In the health and beauty industries, precision keeps production moving — but reliability sustains progress. Citus Kalix Customer Service ensures that expert help is always within reach, wherever your lines are running.
With decades of experience and thousands of machines installed worldwide, Citus Kalix has built a global service organization designed to keep customers supported, connected, and productive — anytime, anywhere.
A global structure focused on proximity
Citus Kalix Customer Service is organized to deliver clarity, speed, and expertise in every region.
From France to North America and the Rest of the World, customers can contact their local team directly — by phone or email — with no intermediaries and faster response times.
- 📍 France & Rest of the World: support@citus-kalix.fr
- 📍 North America: customerservicena@coesia.com
To make communication even easier, regional contact sheets are available for download, including key phone numbers and instructions to send your request efficiently.
Download your regional contacts sheet from the top-right corner:
France
North America
- Rest of the World
Comprehensive support
Wherever your operations are based, Citus Kalix provides technical assistance to minimize downtime and keep production on track.
What we offer:
- Troubleshooting and technical support (LINK)
- Spare parts supply through also an optimized logistics network, E-Commerce Webshop (LINK)
- Modernization (LINK), training (LINK) and consulting services (LINK)
Every request is handled by engineers who know your equipment inside out — ensuring fast, precise, and reliable intervention.
This combination of technology, precision, and human expertise keeps production lines efficient and resilient, supported by dedicated experts and engineers for all our different applications.
A reliable partner worldwide
Citus Kalix equipment operates in more than 120 countries — across Europe, the Americas, Asia, and Africa — reflecting a single promise: global reach with local expertise.
For maintenance managers, production leaders, and technical directors, direct access to regional experts means faster problem-solving, reduced downtime, and stronger operational continuity.
Each interaction reinforces the company’s mission to be a dependable service partner: one that listens, understands, and responds with precision.
Stay connected with the experts who keep your lines running at their best.
Contact your regional Citus Kalix Customer Service team in France, North America, or the Rest of the World — and rely on support built on experience, precision, and partnership.