Remote Assistance - Right There, Right Away!
To stay closer to our customers, at Citus Kalix we have introduced Remote Assistance.
Thanks to Remote Assistance, our customers will have the possibility to connect with our technical experts from remote, for faster trouble-shooting and issue resolution. Exploiting advaced collaboration tools and connectivity, you won’t have to wait for a technical intervention on site: we provide real-time diagnosis without the need of a physical presence, step-by-step, by phone or video call.
For more information on how to get advanced support, contact your customer service specialist.